Support
Frequently asked questions
The questions our inbox gets most. If yours is not here, our team answers email within 12 working hours.
+How long will my order take to arrive?
US standard delivery is 3–5 business days after dispatch, and dispatch happens within one business day. Express is 1–2 business days. International orders take 8–18 business days.
+Do you ship outside the United States?
Yes. We ship to Canada and most of the world. Import duty and local taxes are payable by the recipient on arrival.
+What warranty do I get?
Powered devices such as chargers, power banks and earbuds carry an 18-month limited warranty. Cables and passive accessories carry 12 months.
+Can I return something I simply did not like?
Yes — within 30 days of delivery, in resalable condition with the packaging. There is no restocking fee; you cover the return postage.
+Are the wattage figures on your product pages real?
They are measured on our own bench under sustained load, not copied from a supplier datasheet. Where a device throttles under heat, we say so in the description.
+Will a fast charger damage my phone battery?
No. Every charger we sell negotiates power with your device using USB Power Delivery or the equivalent standard, so the phone draws only what it asks for.
+Which payment methods do you accept?
Major credit and debit cards plus common digital wallets. Card details are handled entirely by our payment provider and never stored on our servers.
+Can I change or cancel my order?
Yes, free of charge, any time before dispatch. Email support@gadgetsclub.online with your order number as soon as possible.
Still stuck? Contact our support team.